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Data Analyst

Job Description:

Our client is seeking a detail-oriented, Data Entry Associate to join our Customer Service team.  This person will be responsible for entering all data both incoming and outgoing, pertaining to orders, returns, and any claims needed to be filled with vendors or shipping agents.

Job Duties:

  • Process manual entry drop ship orders/POs with vendors.
  • Enter tracking information for all drop ship orders.
  • Update ETAs on drop ship orders and update SKU info in associated programs.
  • Update and link customer accounts as requested by customer.
  • Approve orders in order management system, confirming customers are members of associated program.
  • File lost and damage claims with UPS as needed following the guidelines of our contract to properly recover funds.
  • Log UPS payments in system to record recovery of funds for lost/damage claims.
  • Manage the Road Hazard input into customer portal

Qualifications:

  • Candidate must be a college graduate of any degree.
  • Atleast 6 months to 1 year working experience
  • Previous data entry experience is preferred
  • Possess excellent English communication skills
  • Must be proficient in Microsoft Office suite esp excel
  • Must be willing to work on night shift