ARE YOU THE RIGHT FIT?
Our client helps eCommerce sites of any size to increase sales and conversion rates by providing visitors with a personalized omni-channel shopping experience which includes cross channel personalized product recommendations, behavioral triggered emails, real-time onsite personalization and live social proof notifications.
We are Looking for:
- Self Starters who get things done
- Great Communicators who love to educate and help others
- Problem Solvers
- Analyze the software problem of the clients and be able to provide technical solutions.
- Provide world-class email, phone and chat support for existing and new customers using our ticketing system.
- Troubleshoot technical issues.
- Manage the set-up process of new client and act as liaison between the customer and our professional services team.
- Candidate must possess at least a Bachelor’s/College Degree in any field.
- Experience in project management is a plus
- Knowledge in ticketing and help desk software programs is a bonus.
- Must be comfortable in supporting foreign clients thru phone and email for technical concerns.
- Excellent written and verbal communication skills.
- Detail-oriented, organized, multi-tasking, and can deliver results on time.
- Must have good project management and organizational skills.
- Must be willing to work in our office along Marcos Highway, Antipolo City.